How to Connect to the Temple Network

This page discusses how to set up a computer so it connects to Temple's network once you plug it into a network jack in your office.

Each device -- whether a Mac, a PC, a tablet or smartphone -- has a unique number built into it by the manufacturer, its hardware address. The hardware address has the form xx-xx-xx-xx-xx-xx where x is a hex, one of 0123456789abcdef. Some computers have two hardware addresses, one for wired ethernet connections and one for wireless connections. If your device is brand new, you'll find its hardware address on the outside of the packaging or box it came in. Otherwise, click here for instructions on how to find your hardware address.

When on the network, each device also has an IP address. This has the form X.X.X.X where X=2,3,...,254.

The IP address indicates the location of the computer, while the hardware address indicates its identity. Thus the IP address is "where you are", and the hardware address is "who you are". When you move a computer to another location on campus, its IP address changes, but its hardware address will not.

To keep two devices from claiming the same IP address, a central Temple server gives out an IP address to each device as it boots. For this to work, network settings on the device must be left as the default ("dynamic" or "automatic" or "dhcp"), never enter an IP address into your device.

For wired ethernet access, to be granted an IP address, a computer must be registered.

To get registered, please submit a help request @ http://tuhelp.temple.edu with the following details:

Note: